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Notifications

Updated October 22, 2026

What Puffy sends:

  • care reminders: at the planned time and 30 minutes before;
  • planned walk reminders, and a notice when the walk timer stops by itself;
  • when your dog's portrait is ready;
  • when an uploaded document has been read;
  • when Asky's health recommendations or advice are ready;
  • when your dog moves to a new life stage.

To turn them on: if notifications are off, the Care screen shows a "Reminders off" banner. Tap "Enable" and allow notifications, or tap "Settings" if you turned them off earlier.

To turn them off or change sounds: Profile → "Notifications and Sounds". Puffy's page in iOS Settings opens.

Not getting notifications? See "Notifications don't arrive".

Can't find what you need? Email us at help@puffy.pet.