Contact us
Updated October 22, 2026
- Support: Profile → "Contact support". Puffy opens an email to help@puffy.pet with the app version in the subject. If Mail isn't set up on your iPhone, tap "Copy address" and write from any email app.
- The founder: Profile → "Write to the founder".
- Ideas and requests: Profile → "Puffy Features", or feedback.puffy.pet — suggest a feature or vote for someone else's.
- What's new and what's planned: feedback.puffy.pet/changelog and feedback.puffy.pet/roadmap.
If you're reporting a problem, include your iPhone model and iOS version — it helps us sort it out faster.
Can't find what you need? Email us at help@puffy.pet.