How can we help you?
Answers about daily care, your dog's health, Asky and your account. Can't find what you need? Email us at hello@puffy.pet
iPhone, Watch & widgets
Supported devices, Apple Watch and widgets
Health
Medical record, symptoms, treatment, vet visits and documents
Support
Contact us and fix common issues
Account and data
Privacy, app language, logging out and deleting your account
Pet passport
Your dog's key details in one place
Asky
Your AI assistant: what Asky can do, safety and limits
Life
Health, weight, life stages, heat cycles and documents
Care
Daily routine, walks and Apple Health, notifications, socialization, feeding
Getting started
Signing in, your dog's profile and photo, supported devices