Notifications don't arrive

1. Check the permission: iOS Settings → Notifications → Puffy → "Allow Notifications" should be on.
2. Check Focus: in Do Not Disturb, Sleep and other Focus modes, notifications may be hidden.
3. "Reminders off" banner on the Care screen — tap "Enable" or "Settings".
4. Restart the app and make sure you're online.

Still not working? Email us at hello@puffy.pet.